The Richmond Supply Chain Forum
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The conference programme aims to give senior logistics professionals access to new ideas, solutions and innovations to help take their departments and companies forward. The agenda is pitched at a high level and we endeavour to present new case studies and new thinkers on the programme each year.

Keynote and seminar sessions give a high-level view of the logistics industry, offering predictions and insights to help delegates form their future communications strategies. The interactive workshops and discussion groups complement the larger sessions by drilling down into specific issues, allowing delegates to share their collective experiences and to learn how their peers are dealing with similar situations.


Supply Chain Digital is an innovative, forward thinking 'Digital Community' aimed at providing Procurement & Supply Chain professionals with industry leading news, analysis, features and reports about the world's biggest supply chains.

Supply Chain Digital showcases the very latest supply chain and procurement trends by featuring insights from 'Thought Leaders' across the globe who are implementing 'transformations' inside large scale organizations.

As the fastest growing global community of Procurement & Supply Chain professionals - Supply Chain Digital showcases the latest Industry Best Practices, the latest in Procurement & Supply Chain Technology as well as all the leading Events, Associations and Award winning companies globally.


CPD Certified

cpd_certified_rgb.pngThe Richmond Supply Chain Forum qualifies for CPD credits. All delegate attendees will receive a CPD certificate after the event.

For further information on CPD accreditation please visit :

Take part in the programme

Grant TownshendIf you would like to participate in the programme or recommend any speakers or topics please email Grant Townshend or call on +44 (0) 20 8487 2256
  • Opening Address: Understand your mind, change your world

    Dr Tim O’Brien, Psychologist, performance Consultant and Author.

    This keynote is about you. Tim proposes you have two stories inside your head: one is about your life and the other is controlling your life. The one controlling your life is your Inner Story. This keynote will be about how your mind creates your Inner Story and how changing it is the fast way...


    After Dinner Guest

    Eddie ‘The Eagle’ Edwards

    Michael Edwards, better known as Eddie "The Eagle" Edwards, is a British skier who in 1988 became the first competitor to represent Great Britain in Olympic ski jumping.

    At the time, he was the British ski jumping record holder, the world number nine in amateur speed skiing a...


  • The Stagnation of the West and the Challenges of the East

    Dr Richard Wellings, Acting Academic and Research Director & Head of Transport, the Institute of Economic Affairs.

    In this session attendees will get the chance to discuss and debate the economic and business implications of the global core shifting to China and what policies Western governments should adopt to maximise the opportunities from new markets and minimise the losses from the adjustment process....


  • PANEL SESSION: The impact of Digital futures on customer experience

    Moderator: Professor Alan Braithwaite, Visiting Professor at Cranfield School of Management & Chairman of LCP Consulting.

    Digital innovation is at the centre of the new world of demand generation and managing customer interactions. The speed with which customers embrace new services and models is breath-taking. The future is about knowing where the customer is, antic...

    PANEL SESSION: City Logistics – an impending crisis?

    Moderator: Professor Alan Braithwaite, Visiting Professor at Cranfield School of Management & Chairman of LCP Consulting.

    The challenges of air quality and congestion are well known and publicised. Their impact on freight and logistics is less well understood and documented. With the introduction of Clean Air zones and measures to re-assign road space, the risk is that existing freight service models...


    PANEL SESSION: The Commercial Disconnect with Supply Chain Management

    Moderator: Professor Alan Braithwaite, Visiting Professor at Cranfield School of Management & Chairman of LCP Consulting.

    Supply chains are about delivering what the customer needs, when he wants it and at a cost which returns for the business. The challenge is often that competition pressures marketers and commercial teams to commit more service for less margin. This disconnect between the offer and its cost can...


  • Contemporary supply chain challenges and how firms are dealing with them

    Professor Edward Sweeney, Director of the Aston Logistics & Systems Institute, Aston University.

    Contemporary supply chains are globally connected, technologically advanced and environmentally sustainable. This presentation focusses on the challenges faced by supply chain professionals, and on some of the practical ways these challenges can be addressed. The traditional emphasis of supply...


  • Supply chain transformation: the impact of innovation and disruption on the global logistics industry

    John Manners-Bell MSc FCILT, Chief Executive, Transport Intelligence Ltd.

    The logistics and supply chain industry is undergoing a transformation in the way products are shipped, stored and delivered. Professor John Manners-Bell outlines the opportunities and threats of the sharing economy and the ‘fourth industrial revolution’ concluding that agility, ad...


  • How the e-commerce home deliveries revolution will transform retail logistics

    David Jinks BA (Hons), MILT, Head of Consumer Research, ParcelHero

    ParcelHero’s latest research reveals the e-commerce revolution will result in over 40% of all retail sales moving online by 2030, leading to the closure of half of our familiar High Street stores. 

    Can drones, droids and shared out of town...


  • Creating connections, reinventing value – inevitable impacts of IoT on Supply Chains

    Alan Hayes, Sustainability & Strategy Manager, IGD

    This session will help delegates to:
    ● Appreciate the pace of change and the need to engage with IoT now
    ● Shape business strategy based on an understanding of the opportunities 
    ● Build the right capabilities – skills and techno...

  • Collaboration 101 – easy or difficult – you really can choose!

    Aaron Scott, Director – Grocery, Wincanton

    The 7 mistakes Supply Chain Directors unwittingly make when embarking on a journey of collaboration; and then how to avoid them!
    As the supply chain comes under increasing pressure to deliver in turbulent times, the boards of both retailers and manufact...

  • The psychology of higher performing teams

    Dr Tim O’Brien, Psychologist, performance Consultant and Author.

    Tim’s keynote address will focus mainly on individuals, this session is all about teams. Every team Tim has worked with - in business and in sport – has identified and developed its ‘Inner Story’ as the most important lever for performance. In this practical session, Ti...


    Improving wellbeing in the workplace and beyond

    Dr Tim O’Brien, Psychologist, performance Consultant and Author.

    Tim proposes that one of the difficulties surrounding ‘wellbeing’ is that “it is a fluffy, subjective and often misunderstood concept” – yet, improving wellbeing is such a critical factor in the workplace. Tim will challenge you to look differently at what ‘wellbeing’ is and what lies at the core of the concept so you can work out what can be done differently to improve wellbeing. One outcome from this session is that you’ll be able to create a framework - based in the real world - which will enable you to improve the wellbeing of yourself and others in the workplace and beyond.


  • “Impact, Influence & Getting Your Voice Heard”

    Esther Stanhope – The Impact Guru (Who gives you extra oomph!)

    You may be technically brilliant at your job, but are you visibly brilliant? 

    Is your voice is being heard? Or do you find people don’t always listen?

    Here’s where you learn to captivate your audiences and make an impact by being succinct, on


  • Why leaders need to master storytelling

    William Montgomery, CEO, TEN

    This session will show how narrative can spark the imagination and galvanise people into action better than dry data alone. That makes storytelling a tool leaders can use to transform numbers, research and analysis into compelling, motivating images.

  • One-to-One Executive Leadership Coaching

    Stuart Pickles, Leadership Coach, Mentor, Founder & Director, AIM Higher Leadership Yapincak Erkan, Consultant Partner John Welsh, Consultant Partner

    Having a dedicated coach is an invaluable pillar of support for any business leader. An executive coach helps individuals identify paths of professional and personal progress and act on the desire to learn and grow. 
    Whilst the coach can only offer...

  • Jaguar Land Rover Test Drive

    Jaguar Land Rover Test Drive
    Jaguar Land Rover will be bringing the following cars for you test drive during the course of the event:
    Range Rover Velar
    Jaguar F Type 3.0 Coupe
    Jaguar F Pace 2.0 Portfolio 180 auto
    Jaguar XF 3.0 S
    Discovery Spo...

General Enquiries:

T: +44 20 8487 2200
F: +44 20 8487 2300

T: +1 212 651 8700
F: +1 212 651 8701

T: +41 61 335 94 44
F: +41 61 544 74 44


T: +39 02 312009
F: +39 02 3313976

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